:root{color-scheme:light;--azul: #2B7DBF;--azul-escuro: #1F659E;--marinho: #123A5C;--azul-claro: #6EC9FF;--rosa: #FFB3C7;--rosa-claro: #FFD6E5;--base: #FFF7FB;--bg: #FBF5F8;--surface: #ffffff;--surface-2: #F7EEF3;--surface-3: #F1E4EB;--border: #EEDDE5;--border-strong: #DCC4D0;--text: var(--marinho);--muted: #557089;--accent: var(--azul);--accent-strong: var(--azul-escuro);--accent-text: #ffffff;--accent-soft: #E4F2FC;--highlight: var(--rosa-claro);--out-bubble: #DCEEFB;--in-bubble: #ffffff;--success: #17784A;--success-soft: #DDF3E7;--danger: #B3261E;--danger-soft: #FBE4E2;--warn-bg: #FFF3D1;--warn-text: #5C4400;--warn-border: #F0D68A;--focus: var(--azul);--side: linear-gradient(180deg, #2B7DBF 0%, #22689F 100%);--side-text: #FFF7FB;--side-hover: rgba(255, 247, 251, .12);--side-line: rgba(255, 247, 251, .22);--chat-dots: rgba(43, 125, 191, .07);--shadow-sm: 0 1px 2px rgba(18, 58, 92, .05), 0 1px 3px rgba(18, 58, 92, .06);--shadow-md: 0 10px 30px rgba(18, 58, 92, .12);--radius: 14px;--top-h: 60px;--bottom-h: 64px;--titulo: "Fraunces", Georgia, "Times New Roman", serif;--corpo: "Instrument Sans", system-ui, -apple-system, "Segoe UI", Roboto, Arial, sans-serif;font-family:var(--corpo);font-size:16px;line-height:1.45}:root[data-theme=dark]{color-scheme:dark;--bg: #0A1D30;--surface: #0F2740;--surface-2: #14304E;--surface-3: #1A3A5C;--border: #1F4366;--border-strong: #2C5880;--text: #FFF7FB;--muted: #A3BCD3;--accent: #6EC9FF;--accent-strong: #8FD5FF;--accent-text: #0A1D30;--accent-soft: #163F63;--highlight: #3D2B3D;--out-bubble: #174A72;--in-bubble: #14304E;--success: #6FD9A3;--success-soft: #133D2E;--danger: #FF8A80;--danger-soft: #45201F;--warn-bg: #3D3110;--warn-text: #FFE9A8;--warn-border: #6B5518;--focus: #6EC9FF;--side: linear-gradient(180deg, #0C2540 0%, #071829 100%);--side-hover: rgba(255, 247, 251, .08);--side-line: rgba(255, 247, 251, .12);--chat-dots: rgba(110, 201, 255, .06);--shadow-sm: 0 1px 2px rgba(0, 0, 0, .35);--shadow-md: 0 12px 32px rgba(0, 0, 0, .5)}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;background:var(--bg);color:var(--text);overflow-x:hidden;-webkit-text-size-adjust:100%;-webkit-font-smoothing:antialiased}h1,h2,h3,p{margin:0}h1{font:600 1.6rem/1.15 var(--titulo);letter-spacing:-.01em}h2{font-size:1.05rem;font-weight:700}ul,ol{list-style:none;margin:0;padding:0}a{color:inherit}:focus-visible{outline:3px solid var(--focus);outline-offset:2px}.icon{flex:none;display:block}.muted{color:var(--muted)}.pad{padding:12px 16px}.center{text-align:center}.boot{padding:24px}.btn{min-height:44px;min-width:44px;padding:0 16px;display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid var(--border-strong);border-radius:10px;background:var(--surface);color:var(--text);font:inherit;font-weight:600;font-size:.95rem;text-decoration:none;cursor:pointer;transition:background-color .15s,border-color .15s,color .15s}.btn:hover:not(:disabled){background:var(--surface-2);border-color:var(--accent)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--accent-strong);border-color:var(--accent-strong);color:var(--accent-text);font-weight:700}.btn-primary:hover:not(:disabled){background:var(--accent);border-color:var(--accent)}.btn-block{width:100%}.icon-btn{padding:0;border-color:transparent;background:transparent;color:var(--muted)}.icon-btn:hover:not(:disabled){color:var(--text);background:var(--surface-2);border-color:transparent}input,select,textarea{font:inherit;color:var(--text);background:var(--surface);border:1px solid var(--border-strong);border-radius:10px;min-height:44px;padding:8px 12px;max-width:100%;transition:border-color .15s,box-shadow .15s}input:focus,select:focus,textarea:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft);outline:none}select{padding-right:8px}::placeholder{color:var(--muted);opacity:.85}.chip{display:inline-flex;align-items:center;padding:2px 10px;border-radius:999px;font-size:.76rem;font-weight:600;background:var(--surface-2);color:var(--muted);white-space:nowrap}.chip-group{background:var(--accent-soft);color:var(--accent-strong)}.chip-opted_out{background:var(--danger-soft);color:var(--danger)}.chip-paused{background:var(--warn-bg);color:var(--warn-text)}.chip-active{background:var(--success-soft);color:var(--success)}.count-badge{display:inline-flex;align-items:center;min-height:32px;padding:0 14px;border-radius:999px;background:var(--accent-soft);color:var(--accent-strong);font-weight:700;font-size:.9rem}.form-error,.inline-error{color:var(--danger)}.inline-error{padding:12px 16px;display:flex;gap:8px;align-items:center;flex-wrap:wrap}.avatar{flex:none;width:40px;height:40px;border-radius:50%;display:inline-grid;place-items:center;font-weight:700;font-size:.85rem;letter-spacing:.02em;color:var(--marinho);background:var(--rosa-claro)}.avatar-sm{width:30px;height:30px;font-size:.7rem}.avatar-lg{width:46px;height:46px;font-size:.95rem}.avatar-t0{background:var(--rosa-claro)}.avatar-t1{background:#d3ecfc}.avatar-t2{background:var(--azul);color:#fff}.avatar-t3{background:var(--rosa)}.avatar-tg{background:var(--marinho);color:var(--base)}:root[data-theme=dark] .avatar-tg{background:var(--surface-3)}.empty-state{display:grid;justify-items:center;gap:6px;text-align:center;padding:40px 16px;max-width:380px;margin:0 auto}.empty-state img{margin-bottom:8px;padding:14px;width:76px;height:76px;border-radius:50%;background:var(--accent-soft)}.empty-title{font:600 1.2rem/1.3 var(--titulo)}.login-wrap{min-height:100%;display:grid;grid-template-rows:auto 1fr;background:var(--bg)}.login-brand{background:linear-gradient(160deg,#2b7dbf,#1f659e);color:var(--base);display:grid;justify-items:center;align-content:center;gap:12px;padding:28px 16px}.login-brand img{width:min(150px,40vw);height:auto}.login-motto{font:500 1.05rem/1.3 var(--titulo);text-align:center;max-width:22ch}.login-side{display:grid;place-items:center;padding:24px 16px}.login-card{width:100%;max-width:400px;display:grid;gap:12px;padding:28px 24px;background:var(--surface);border:1px solid var(--border);border-radius:18px;box-shadow:var(--shadow-md)}.login-card h1{font-size:1.9rem}.login-card label{font-weight:600;font-size:.9rem}.login-mark{display:none}@media(min-width:900px){.login-wrap{grid-template-rows:none;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr)}.login-brand{gap:28px;padding:48px}.login-brand img{width:min(260px,60%)}.login-motto{font-size:1.7rem}.login-card{padding:40px 36px}.login-mark{display:block;margin-bottom:4px}}.app{height:100dvh;display:grid;grid-template-columns:minmax(0,1fr);grid-template-rows:var(--top-h) auto minmax(0,1fr) var(--bottom-h);grid-template-areas:"top" "strip" "main" "bottom"}.nav{display:none}.topbar{grid-area:top;display:flex;align-items:center;gap:10px;padding:0 16px;background:var(--surface);border-bottom:1px solid var(--border);min-width:0}.topbar-mark{width:26px;height:26px}.crumbs{display:flex;align-items:center;gap:6px;min-width:0;font-size:.95rem;color:var(--muted)}.crumb-root{font-weight:600;white-space:nowrap}.crumb-sub{color:var(--text);font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.crumbs:not(:has(.crumb-sub)) .crumb-root{color:var(--text);font-weight:700}.topbar-right{margin-left:auto;display:flex;align-items:center;gap:12px;min-width:0}.topbar-date{display:none;color:var(--muted);font-size:.9rem;white-space:nowrap}.topbar-date:first-letter{text-transform:uppercase}.conn-pill{display:inline-flex;align-items:center;gap:8px;min-height:32px;padding:0 12px;border-radius:999px;font-size:.8rem;font-weight:700;text-decoration:none;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}.conn-dot{width:8px;height:8px;border-radius:50%;background:currentColor;flex:none}.conn-ok{background:var(--success-soft);color:var(--success)}.conn-ok .conn-dot{box-shadow:0 0 0 3px color-mix(in srgb,currentColor 25%,transparent)}.conn-off{background:var(--danger-soft);color:var(--danger)}@media(max-width:599px){.conn-pill{padding:0 10px}.conn-text{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}.crumbs .icon,.crumb-sub{display:none}.crumbs .crumb-root{color:var(--text);font-weight:700}}.theme-switch{display:inline-flex;padding:3px;gap:2px;border-radius:999px;background:var(--surface-2);border:1px solid var(--border)}.theme-switch button{min-width:32px;min-height:32px;display:inline-flex;align-items:center;justify-content:center;gap:6px;border:0;border-radius:999px;background:transparent;color:var(--muted);font:inherit;font-size:.9rem;font-weight:600;cursor:pointer}.theme-switch button:hover{color:var(--text)}.theme-switch button[aria-pressed=true]{background:var(--surface);color:var(--accent-strong);box-shadow:var(--shadow-sm)}.theme-switch-text button{min-height:40px;padding:0 16px}.topbar-theme .theme-switch button{min-width:30px;min-height:30px}.status-strip{grid-area:strip;display:flex;gap:10px;align-items:flex-start;background:var(--warn-bg);color:var(--warn-text);padding:10px 16px;font-size:.88rem;font-weight:600;border-bottom:1px solid var(--warn-border)}.status-strip .icon{margin-top:1px}.status-strip li+li{margin-top:2px}.bottom-nav{grid-area:bottom;display:flex;background:var(--surface);border-top:1px solid var(--border);padding-bottom:env(safe-area-inset-bottom)}.bottom-link{flex:1;min-width:0;min-height:44px;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;font:inherit;font-size:.7rem;font-weight:600;text-decoration:none;color:var(--muted);background:none;border:0;cursor:pointer;position:relative}.bottom-link[aria-current=page]{color:var(--accent-strong)}.bottom-link[aria-current=page]:before{content:"";position:absolute;top:0;left:28%;right:28%;height:3px;border-radius:0 0 3px 3px;background:var(--accent)}@media(max-width:420px){.bottom-link{font-size:.62rem}}.main{grid-area:main;min-height:0;min-width:0;overflow:auto}.page{padding:20px 16px 32px}.page-header{padding-bottom:18px;display:flex;flex-wrap:wrap;gap:12px 24px;align-items:flex-end;justify-content:space-between}.page-heading{display:grid;gap:4px;min-width:0}.page-heading p{font-size:.95rem}.page-actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center;min-width:0}.page-tabs{display:flex;gap:4px;overflow-x:auto;overflow-y:hidden;border-bottom:1px solid var(--border);margin-bottom:20px;scrollbar-width:thin}.page-tabs a{flex:none;min-height:44px;display:inline-flex;align-items:center;padding:0 14px;text-decoration:none;color:var(--muted);font-weight:600;font-size:.95rem;border-bottom:3px solid transparent;white-space:nowrap;margin-bottom:-1px}.page-tabs a:hover{color:var(--text)}.page-tabs a[aria-current=page]{color:var(--accent-strong);border-bottom-color:var(--accent)}@media(min-width:900px){.app{grid-template-columns:256px minmax(0,1fr);grid-template-rows:var(--top-h) auto minmax(0,1fr);grid-template-areas:"nav top" "nav strip" "nav main"}.bottom-nav,.topbar-mark{display:none}.topbar{padding:0 32px}.topbar-theme{display:none}.nav{grid-area:nav;display:flex;flex-direction:column;padding:22px 14px 16px;background:var(--side);color:var(--side-text);overflow-y:auto;min-height:0}.brand{display:grid;gap:8px;padding:2px 10px 22px;margin-bottom:14px;border-bottom:1px solid var(--side-line);text-decoration:none;color:var(--side-text)}.brand img{width:170px;height:auto;display:block}.brand-sub{font-size:.7rem;font-weight:700;letter-spacing:.16em;text-transform:uppercase;opacity:.8}.nav-section{font-size:.68rem;font-weight:700;letter-spacing:.14em;text-transform:uppercase;opacity:.65;padding:4px 12px 8px}.nav-list{display:grid;gap:2px}.nav-row{display:flex;align-items:center;border-radius:10px}.nav-row:hover{background:var(--side-hover)}.nav-link{flex:1;min-width:0;min-height:44px;display:flex;align-items:center;gap:12px;padding:0 12px;color:var(--side-text);text-decoration:none;font:inherit;font-weight:600;font-size:.97rem;opacity:.9;background:none;border:0;border-radius:10px;cursor:pointer}.nav-link:hover{opacity:1}.nav-item.is-current>.nav-row{background:var(--base)}.nav-item.is-current>.nav-row .nav-link,.nav-item.is-current>.nav-row .nav-toggle{color:var(--marinho);opacity:1}.nav-toggle{min-width:36px;min-height:36px;margin-right:4px;border:0;border-radius:8px;background:none;color:var(--side-text);display:grid;place-items:center;cursor:pointer;opacity:.85}.nav-toggle:hover{background:#123a5c14;opacity:1}.nav-toggle[aria-expanded=true] .icon{transform:rotate(180deg)}.nav-toggle .icon{transition:transform .2s}.subnav{margin:4px 0 8px 23px;padding-left:12px;border-left:1px solid var(--side-line);display:grid;gap:1px}.subnav a{display:flex;align-items:center;min-height:36px;padding:0 12px;border-radius:8px;text-decoration:none;color:var(--side-text);opacity:.78;font-size:.9rem;font-weight:500}.subnav a:hover{opacity:1;background:var(--side-hover)}.subnav a[aria-current=page]{opacity:1;font-weight:700;background:var(--side-hover);position:relative}.subnav a[aria-current=page]:before{content:"";position:absolute;left:-13px;top:8px;bottom:8px;width:2px;border-radius:2px;background:var(--side-text)}.nav-foot{margin-top:auto;padding-top:16px;display:grid;gap:8px;border-top:1px solid var(--side-line)}.nav-foot .theme-switch{margin:0 10px 6px;background:#00000024;border-color:transparent;justify-content:space-between}.nav-foot .theme-switch button{flex:1;color:var(--side-text);opacity:.8}.nav-foot .theme-switch button[aria-pressed=true]{background:var(--base);color:var(--marinho);opacity:1}.nav-logout:hover{background:var(--side-hover)}.page{padding:28px 32px 40px}.page-tabs{display:none}h1{font-size:2rem}}@media(min-width:1180px){.topbar-date{display:inline-block}}.conv{height:100%;display:grid;grid-template-columns:minmax(0,1fr)}.conv[data-selected=true] .conv-list,.conv[data-selected=false] .thread{display:none}.conv-list{display:flex;flex-direction:column;min-height:0;background:var(--surface)}.list-head{padding:16px 16px 4px}.list-head h2{font:600 1.3rem/1.2 var(--titulo)}.search{padding:10px 12px;position:relative}.search .icon{position:absolute;left:26px;top:50%;transform:translateY(-50%);color:var(--muted);pointer-events:none}.search input{width:100%;padding-left:40px;background:var(--surface-2);border-color:transparent;border-radius:999px}.search input:focus{background:var(--surface)}.conv-list>.tag-filter{border-bottom:1px solid var(--border);padding:0 12px 10px}.conv-scroll{flex:1;min-height:0;overflow-y:auto}.conv-item{display:flex;gap:12px;align-items:flex-start;min-height:72px;padding:12px 14px;margin:2px 8px;text-decoration:none;border-radius:12px}.conv-item:hover{background:var(--surface-2)}.conv-item[aria-current=true]{background:var(--accent-soft)}.conv-body{display:flex;flex-direction:column;gap:3px;min-width:0;flex:1}.conv-top,.conv-bottom{display:flex;justify-content:space-between;align-items:center;gap:8px;min-width:0}.conv-name{font-weight:700;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conv-date{font-size:.75rem;color:var(--muted);flex:none}.conv-preview{color:var(--muted);font-size:.88rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}.thread{display:flex;flex-direction:column;min-height:0;min-width:0;height:100%;background:var(--bg)}.thread-empty{align-items:center;justify-content:center}.thread-header{display:flex;align-items:center;gap:12px;padding:10px 16px;background:var(--surface);border-bottom:1px solid var(--border);flex-wrap:wrap}.thread-title{flex:1;min-width:120px}.thread-title h2{font:600 1.2rem/1.25 var(--titulo);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.thread-title p{font-size:.85rem}.back-btn{margin-left:-8px}.btn-ficha{min-height:40px}.contact-panel{padding:16px;background:var(--surface);border-bottom:1px solid var(--border);display:grid;gap:16px;align-content:start}.panel-grid{display:grid;gap:14px;grid-template-columns:minmax(0,1fr)}.field{display:grid;gap:6px;font-size:.9rem;color:var(--muted)}.field>span:first-child,.field>label:first-child>span{font-size:.74rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase}.field select,.field input,.field textarea{color:var(--text);font-size:1rem}.field input[type=text]{flex:1;min-width:0}.followup-row{display:flex;gap:8px;align-items:center;flex-wrap:wrap;min-height:44px}.optout-banner{background:var(--danger-soft);color:var(--danger);padding:12px 14px;border-radius:12px;font-weight:600}.optout-banner p{margin:0 0 8px}.optout-banner [role=group]{font-weight:400}.messages{flex:1;min-height:0;overflow-y:auto;padding:16px 20px;display:flex;flex-direction:column;gap:6px;overflow-anchor:none;background-color:var(--bg);background-image:radial-gradient(var(--chat-dots) 1.2px,transparent 1.2px);background-size:18px 18px}.day-sep{text-align:center;margin:12px 0 6px}.day-sep span{background:var(--surface);border:1px solid var(--border);color:var(--muted);font-size:.74rem;font-weight:700;padding:4px 12px;border-radius:999px;box-shadow:var(--shadow-sm)}.bubble{max-width:min(78%,560px);padding:9px 13px;border-radius:16px;display:flex;flex-direction:column;gap:4px;overflow-wrap:anywhere;box-shadow:var(--shadow-sm)}.bubble-in{align-self:flex-start;background:var(--in-bubble);border:1px solid var(--border);border-bottom-left-radius:4px}.bubble-out{align-self:flex-end;background:var(--out-bubble);border-bottom-right-radius:4px}.bubble-text{white-space:pre-wrap}.bubble-text a{color:var(--accent-strong)}.bubble-sender{font-size:.78rem;font-weight:700;color:var(--accent-strong)}.bubble-meta{display:flex;justify-content:flex-end;gap:8px;font-size:.7rem;color:var(--muted)}.bubble-auto{font-style:italic}.bubble img,.bubble video{max-width:100%;max-height:320px;border-radius:10px;display:block}.bubble audio{width:100%;max-width:280px;min-height:44px}.media-missing{color:var(--muted);font-style:italic}.doc-link{display:inline-flex;align-items:center;gap:6px;min-height:44px}.noreply-row{display:flex;flex-wrap:wrap;align-items:center;gap:8px;padding:4px 16px;background:var(--bg)}.noreply-row p{margin:0;font-size:.9rem}.composer{background:var(--surface);border-top:1px solid var(--border);padding:10px 14px calc(10px + env(safe-area-inset-bottom))}.composer-error{color:var(--danger);padding-bottom:6px;font-size:.9rem}.composer-retry{padding-bottom:6px;display:flex;gap:8px;flex-wrap:wrap;align-items:center}.composer-row{display:flex;gap:6px;align-items:flex-end}.composer-row textarea{flex:1;min-width:0;resize:none;max-height:160px;line-height:1.35;border-radius:22px;padding:11px 16px;background:var(--surface-2);border-color:transparent}.composer-row textarea:focus{background:var(--surface)}.composer-row textarea{scrollbar-width:none}.composer-row .btn-primary{border-radius:22px}.composer-row .icon-btn{min-width:38px}.composer-row.recording{align-items:center}.rec-dot{width:12px;height:12px;border-radius:50%;background:var(--danger);animation:pulse 1.2s infinite}.rec-time{font-variant-numeric:tabular-nums;font-weight:600}.rec-label{flex:1;color:var(--muted)}@keyframes pulse{50%{opacity:.3}}@media(prefers-reduced-motion:reduce){.rec-dot{animation:none}.btn,input,select,textarea,.nav-toggle .icon{transition:none}}@media(max-width:480px){.send-btn span{display:none}}@media(min-width:900px){.conv{grid-template-columns:340px minmax(0,1fr)}.conv[data-selected=true] .conv-list,.conv[data-selected=false] .thread{display:flex}.conv-list{border-right:1px solid var(--border)}.back-btn{display:none}.panel-grid{grid-template-columns:1fr 1fr}.contact-panel{max-height:50dvh;overflow-y:auto}}@media(min-width:1280px){.conv{grid-template-columns:360px minmax(0,1fr)}.conv .thread:not(.thread-empty){display:grid;grid-template-columns:minmax(0,1fr);grid-template-rows:auto auto minmax(0,1fr) auto auto}.conv .thread:has(>.contact-panel){grid-template-columns:minmax(0,1fr) 360px}.thread>.thread-header{grid-column:1 / -1;grid-row:1}.thread>.inline-error{grid-column:1;grid-row:2}.thread>.messages{grid-column:1;grid-row:3}.thread>.noreply-row{grid-column:1;grid-row:4}.thread>.composer{grid-column:1;grid-row:5}.thread>.contact-panel{grid-column:2;grid-row:2 / 6;max-height:none;border-bottom:0;border-left:1px solid var(--border);overflow-y:auto}.thread>.contact-panel .panel-grid{grid-template-columns:minmax(0,1fr)}}.btn-danger{background:var(--danger);border-color:var(--danger);color:#fff}.btn-danger:hover:not(:disabled){filter:brightness(1.1);background:var(--danger);border-color:var(--danger)}.btn-quiet{border-color:transparent;background:none;color:var(--muted);font-size:.9rem;text-decoration:underline;font-weight:500}.btn-quiet:hover:not(:disabled){border-color:transparent;color:var(--text)}.tag-badges{display:inline-flex;flex-wrap:wrap;gap:4px;min-width:0}.tag-badge{display:inline-block;max-width:140px;padding:1px 9px;border-radius:999px;font-size:.72rem;font-weight:700;line-height:1.55;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;box-shadow:inset 0 0 0 1px #8080804d}.tag-more{background:var(--surface-2);color:var(--text)}.conv-item .tag-badges{margin-top:4px}.funnel-tags{margin:0}.tag-picker 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